How We Ship

All Dead Head Chemist orders are shipped in discreet, vacuum-sealed packaging from our Vancouver, BC facility. We process orders within 24 hours on weekdays. Every package is sealed to preserve product integrity during transit.

Delivery Times

Standard delivery takes 2-5 business days across Canada. BC and Alberta orders typically arrive within 2-3 business days. Ontario and Quebec within 3-4 days. Atlantic provinces and territories may take 4-7 business days.

Free Shipping

Orders over $99 qualify for free shipping to any address in Canada. For orders under $99, a flat shipping fee applies. We ship to all 10 provinces and 3 territories.

Discreet Packaging

Every order ships in plain, unmarked packaging with no logos, branding, or indication of contents. The return address uses a generic business name. Your privacy is our top priority — we’ve shipped 75,000+ discreet packages.

Payment Methods

We accept Interac e-Transfer and Bitcoin for secure, private transactions. Payment instructions are provided at checkout. Bitcoin payments receive priority processing.

Returns & Issues

If you receive a damaged or incorrect order, contact our live support team (9am-6pm PST) or email us within 48 hours. We’ll arrange a replacement or refund. Include photos of any issues for fastest resolution.

Discreet Delivery: Plain packaging from Vancouver, BC

Vacuum-Sealed: Product integrity preserved

75,000+ Packages Shipped: Proven track record

Order Tracking: Real-time tracking available